Emotional Intelligence Is Not a Tool to Use on Employees
Dov challenges the managerial framing of emotional intelligence as a technique for influencing other people. He says its first purpose is self-knowledge, which then supports understanding motivation, communication, relationships, and behavior across different environments.
- Daniel Goleman synthesized and popularized emotional-intelligence research
- Dov says leaders often reduce the idea to a tool used on employees
- Self-knowledge is the first application
- Understanding oneself supports understanding what drives other people
- Context matters across work, social, and other environments
“emotional intelligence has become a tool for leaders to use on the people they work with that is not what emotional intelligence is”
“emotional intelligence first and foremost is something you use on yourself for self-knowledge”