The Bad Manager May Be an Unprepared Individual Contributor
Many managers are promoted for individual performance even though managing people requires a different skill set. Sherry argues that a short class is not meaningful preparation; new managers need sustained mentoring, observation, feedback, and development that rewards responsibility for the team's potential.
- Trust is a central reason employees judge managers poorly
- Individual contribution and people management require different capabilities
- One-off training cannot replace ongoing mentoring and feedback
- Organizational incentives can push managers to neglect their teams
“the number one thing that people say is trust lack of trust that's why their manager is a bad manager”
“strong individual contributors are promoted into management”