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Patrick Lencioni02 September 2024

Patrick Lencioni: Build an A-Team with Working Genius

6Frameworks
9Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster06:30

A Useful Hiring Assessment Still Needs Legal Caution

The episode pushes back on both extremes: assessments are not automatically unusable in hiring, but employers cannot assume they may force them without restriction. Lencioni recounts a skeptical lawyer finding Working Genius unusually relevant because it describes work itself and resonated with the team.

  • Hiring assessments can face legal limitations
  • Work relevance can make an assessment more defensible and useful
  • Employers should avoid treating assessment results as an automatic filter

you're not really allowed to use in hiring there's there's certain legal limitations about using assessments

Patrick Lencioni · 06:30

I think this one works because he was actually giving people feedback

Patrick Lencioni · 07:00
#hiring#assessment#legal

Hot Take· 2

Hot Take19:00

Better Team Fit May Beat Adding More People

Lencioni suggests that productivity gains can come from changing role fit rather than hiring additional staff. His claim is that a five-person engineering team that understands its geniuses could produce far more than the same team organized only by conventional roles.

  • Headcount does not guarantee throughput
  • Role adjustment can remove hidden coordination and energy costs
  • Team composition should be examined before adding hires

if you have four people and you have them in rolls then you didn't know why and you figure out they working genius and you…

Patrick Lencioni · 19:00

if you have five Engineers working on a team and you actually help them understand their Geniuses they're going to get the work of nine…

Patrick Lencioni · 19:30
#productivity#headcount#team design
Hot Take36:30

Some Apparent Superpowers May Be Old Wounds

Lencioni describes part of his approach to life as identifying childhood experiences he once interpreted as strengths but later recognized as wounds driving his behavior. Healing changes the source from which he works rather than merely optimizing the behavior.

  • Adaptive childhood behaviors can look like strengths
  • A useful behavior may still come from an unhealthy source
  • Healing requires identifying the wound beneath the pattern

it's identifying the the things that happened to me when I was young that I I thought were my superpowers but they were actually wounds

Patrick Lencioni · 36:30

because I was working out of those

Patrick Lencioni · 36:30
#healing#self-awareness#childhood

Explainer· 2

Explainer21:30

Why the CEO Role Feels Unmanaged and Lonely

Most employees have someone who owns giving them direction, but the CEO often does not. Boards may oversee rather than truly manage, leaving the chief executive to seek advice while remaining the final point of accountability.

  • CEOs often lack a true manager
  • Boards do not necessarily provide day-to-day guidance
  • Final accountability makes the role feel exposed
  • Leaders must actively seek advice

one of the hardest things about being the CEO of an organization it's lonely and there really is no guidance

Patrick Lencioni · 22:00

the buck stops with you when you're the CEO so there's something naked about that role

Patrick Lencioni · 22:00
#ceo#leadership#loneliness
Explainer37:00

The Four Areas Lencioni Uses to Understand Prayer

Lencioni says his morning devotional questions touch four areas: gratitude, petition, praise, and sorrow. Together they cover appreciation, requests and needs, recognition of God's goodness, and remorse with a desire to improve.

  • Gratitude names what is appreciated
  • Petition names wants and needs
  • Praise recognizes God's goodness
  • Sorrow acknowledges mistakes and the desire to improve

the four areas of prayer which is like gratitude like what you're grateful for um petition like what you want what you need um praise…

Patrick Lencioni · 37:30

I think it kind of touches on all four of those kinds of prayer

Patrick Lencioni · 37:30
#prayer#faith#reflection

Tool· 1

Tool38:00

Name Three Gratitudes Before Leaving Bed

Hala shares a simple morning ritual learned from Michael Gervais: identify three things to be grateful for before getting out from under the covers. She reports that remembering the practice reliably improves the start of her day.

  • Practice gratitude before the day's distractions begin
  • Name three specific things
  • Attach the ritual to waking up
  • Consistency matters more than complexity

before he even gets out of the covers the first thing he does is what are three things I'm grateful for

Hala Taha · 38:00

every morning before I even wake up when I'm laying in my bed before I get out of bed I just say what am I…

Hala Taha · 38:30
#gratitude#morning routine#mindset

Takeaway· 3

Takeaway05:30

Why Working Genius Feels Like Understanding, Not Judgment

Lencioni argues that employees usually do not experience Working Genius as being boxed in because it centers on joy and energy in actual work. People gain language to ask for more of what energizes them without treating other types as inferior.

  • The model focuses on work rather than a global personality verdict
  • Employees can name the work they love
  • Shared vocabulary can deepen connection without ranking people

it's about joy and energy and everybody wants to know everybody wants to be able to sh to people hey I really love doing this…

Patrick Lencioni · 06:00

it feels like it's like it's people feeling understood

Patrick Lencioni · 06:00
#working genius#team culture#employee experience
Takeaway27:00

Zoom Meetings Need Deliberate Human Conflict

Remote meetings make teams less willing to enter messy, productive conflict because participants lack the incidental recovery time available in person. Lencioni says leaders must deliberately make Zoom conversations fully human rather than allowing the two-dimensional format to keep discussion shallow.

  • Remote teams may avoid necessary conflict
  • There is less informal recovery after a Zoom meeting
  • Leaders must intentionally create depth and candor
  • Efficiency should not displace effectiveness

sometimes we don't go deep and get messy during Zoom meetings the way need to

Patrick Lencioni · 27:30

when we're doing stuff on Zoom we've got to get to that place where we're being fully human

Patrick Lencioni · 28:00
#zoom#conflict#remote work#meetings
Takeaway35:30

Write Down Who You Want to Be Before Chasing Opportunities

Lencioni's advice to younger people is to define their intended identity and personal values instead of reacting opportunistically to whatever appears. That written direction becomes context for evaluating later choices.

  • Clarify identity before opportunities arrive
  • Write down personal values
  • Use the desired future self to contextualize decisions
  • Direction makes opportunities easier to evaluate

sit down and write down like this is the person I want to be and this is what I want want to do

Patrick Lencioni · 35:30

that contextualizes everything else

Patrick Lencioni · 36:00
#values#identity#decision making