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YAPClassic04 May 2022

YAPClassic: Dr. Marshall Goldsmith on Becoming a Better Leader

5Frameworks
9Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 2

Myth Buster10:00

Success Can Reinforce the Behaviors Holding You Back

Successful people receive abundant positive reinforcement and may wrongly credit every habitual behavior for their results. Goldsmith calls this the superstition trap: leaders succeed because of many behaviors and in spite of others, making outside help valuable even at the top.

  • Positive reinforcement encourages behavior to repeat
  • Success makes causal misattribution easier
  • Every successful person has behaviors on an in-spite-of list
  • Elite performers openly use coaches because they still need help

i behave this way i am successful therefore i must be successful because i behave this way

Marshall Goldsmith · 10:00

they're all successful because they do many things right and in spite of doing some things that are stupid

Marshall Goldsmith · 10:30
#success#coaching#behavior
Myth Buster31:00

The Two Excuses That Keep Change Permanently in the Future

Goldsmith identifies the recurring dream that life will become less busy in a few months, after which healthy change can finally begin. A companion excuse labels today a special exception, allowing birthdays, events, and minor differences to exempt almost every day from the promised behavior.

  • People imagine current busyness is uniquely temporary
  • The future reset date keeps moving
  • Almost any day can be framed as special
  • Good intentions fail when present action always receives an exception

the worst of this is going to be over in four or five months and after that i'm going to take two or three weeks…

Marshall Goldsmith · 31:30

every day is a little special or different and makes an excuse

Marshall Goldsmith · 32:30
#excuses#change#procrastination

Explainer· 2

Explainer07:30

Why Happiness Exists Only in What You Have Now

Goldsmith distills his philosophical Buddhism into a rejection of both accumulation and deprivation as reliable paths to happiness. Peace comes from accepting what is here, while useful ideas should be tried rather than defended as universal doctrine.

  • More possessions do not guarantee happiness
  • Having less does not automatically produce happiness either
  • Happiness is available in what you have and in the present
  • Keep teachings that work for you without attacking the rest

you can only be happy with one thing what you have there's only one time you can be happy and it's now and there's only…

Marshall Goldsmith · 08:30

only do what i teach if it works for you

Marshall Goldsmith · 09:00
#buddhism#happiness#presence
Explainer11:30

Success Needs Both Happiness and Meaning

Goldsmith defines success across health, sufficient wealth, loving relationships, happiness in the process, and meaning in the outcome. Happiness without meaning feels empty, while meaning without happiness turns a person into a victim or martyr; the final judgment must come from inside.

  • Health and enough wealth create a foundation rather than an unlimited target
  • Relationships with loved ones belong in the definition of success
  • Happiness means loving the process
  • Meaning means caring about the outcomes
  • Neither happiness nor meaning can be assigned by someone else

what's really important in life is you need to experience both happiness and meaning simultaneously

Marshall Goldsmith · 12:00

no one can find happiness for you but you no one can find meaning for you but you

Marshall Goldsmith · 13:00
#success#meaning#happiness#relationships

Story· 2

Story23:00

A $420 Lesson in Saying “But”

Goldsmith describes fining a stubborn client every time the client responded with “but.” The client used it 21 times in ninety minutes and realized that his first response to people routinely communicated that he knew more or that they were wrong.

  • Starting with no, but, or however dismisses what came before
  • The habit is often invisible to the person using it
  • Immediate measurement makes repetition undeniable
  • Removing the reflex can improve listening

what does button mean disregard everything you said

Marshall Goldsmith · 24:00

he lost 420 dollars in an hour and a half

Marshall Goldsmith · 24:30
#listening#language#stubbornness
Story25:30

Why “Thank You” Is the Best Response to a Warning

People claim to want honest input but often punish the person delivering it. Goldsmith's red-light example shows the irrationality: a warning can carry lifesaving upside at no cost, yet defensiveness trains the messenger not to speak again.

  • Encouraging truth requires a safe response to inconvenient input
  • A warning's potential benefit can be enormous even when its cost is zero
  • Defensive reactions punish the messenger
  • A simple thank-you preserves future candor

what was the cost of that person saying hey there's a red light ahead nothing what could that have saved your life their life and…

Marshall Goldsmith · 26:30

just say thank you and don't beat them up for telling you the truth

Marshall Goldsmith · 26:30
#feedback#gratitude#communication

Takeaway· 3

Takeaway20:00

The Promotion Trap: Stop Proving You Are the Smartest

Academic and early-career success repeatedly rewards people for proving they are smart and right. As responsibility grows, that same competitiveness becomes a liability because great leaders need to create wins for others rather than making every exchange about themselves.

  • School and early work reward repeated proof of individual ability
  • Winning too much damages ordinary relationships
  • The cost of proving a partner wrong can exceed the value of being right
  • Leadership shifts the focus from personal achievement to other people's success

every time you get promoted though you got to learn to stop doing that

Marshall Goldsmith · 22:30

for the great individual achiever it's all about me for the great leader it's all about them

Marshall Goldsmith · 22:30
#leadership#competition#promotion
Takeaway41:30

Listening Is Judged by Whether You Look Like You Care

Repeating someone's words proves hearing, not care. Goldsmith argues that listeners should imagine they are on video and manage the visible signals of attention, especially senior leaders whose boredom can devastate a less experienced presenter.

  • People infer listening from visible concern, not recall alone
  • Repeating words verbatim does not repair the relationship
  • Leaders amplify the emotional effect of looking disengaged
  • Communicating attention is professional rather than phony

pretend you're on video and you're going to be judged by do you look like you care

Marshall Goldsmith · 42:00

when somebody says you're not listening what they're really saying is you don't care

Marshall Goldsmith · 42:30
#listening#body-language#leadership
Takeaway45:30

Ask What Your 95-Year-Old Self Would Tell You

Goldsmith closes with a perspective test: imagine receiving advice from yourself at 95. The recurring themes are to be happy now, value friends and family, pursue dreams, enjoy a short life, help people, and take risks whose omission would become regret.

  • Use the imagined older self as the performance appraisal that matters
  • Do not postpone happiness until another achievement
  • Give friends and family attention while there is time
  • Pursue even small dreams
  • Failed risks create less regret than risks never attempted

be happy now not next week not next month not next year be happy now

Marshall Goldsmith · 46:00

old people we almost never regret the risk we take and fail we always regret the risk we fail to take

Marshall Goldsmith · 47:00
#regret#happiness#risk#family