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LeadershipErica Dhawan

The Video Host Thinks Like a TV Show Host

A great video-call host runs the room like a TV host — set the segments, call on people, and cut them off politely.

Difficulty
Easy
Time to result
~days to results
Steps
3
Confidence
85%

Dhawan argues a video-call host must operate like a TV show host: someone who has always had to engage an audience from a screen, announce the segments, call on people to share, and politely cut off those going long to move on. This is fundamentally different from an in-person meeting where you can rely on people jumping in. The host's job starts before the meeting — sending an invite with an agenda, a definition of success, and explicit video and participation norms — and continues in the first three minutes by reminding everyone what success looks like and how they'll participate. For hybrid meetings, pairing a live host with a remote host and collecting ideas in chat up front reduces proximity bias and surfaces quieter voices.

Origin

Drawn from Dhawan's facilitation work three years into the Zoom era, observing that hosts who applied broadcast-style structure heard far more from introverts and junior colleagues than in-person meetings ever allowed, countering traditional body-language bias.

Core principles

  • 01A video-call host must actively engage from a screen, like a TV host, not rely on people jumping in.
  • 02Set explicit expectations in the invite: agenda, definition of success, video and participation norms.
  • 03In hybrid meetings, use a live host and a remote host to reduce proximity bias.
  • 04Collect everyone's ideas up front to defeat body-language bias and confirmation bias.

How to run it

  1. 1

    Set expectations in the invite

    As host, send an invite that clarifies explicit expectations: a short agenda, what success looks like, and video norms such as 'video on, mandatory' or 'video on first 30 minutes.'

    Pro tip The most common question — how do I get people to turn on video — is solved by simply stating the norm beforehand.

  2. 2

    Open like a broadcast

    In the first three minutes, define and remind everyone what success looks like, why they're all there, and how they'll participate.

    Pro tip Like a TV host, announce the 'segments,' call on people to share, and cut off overruns politely to keep pace.

  3. 3

    Split hosting and gather ideas up front

    For hybrid meetings, add a remote host to lead the first half, assign a note-taker for the recap, and have everyone post answers in chat or a whiteboard in the first five minutes.

    Pro tip Then call on the most diverse or unique ideas rather than turn-taking, which lets louder voices take up to 80% of the airtime.

    Watch out A single person sharing first creates confirmation bias; gathering all ideas first frees junior members to contribute.

In the wild

The executive who heard more on Zoom than in the office

One executive sends an agenda with questions everyone must be ready to answer, has them post answers in the chat or a virtual whiteboard in the first five minutes, then calls on those with the most diverse or unique ideas.

He reports hearing more from people on Zoom than he ever did in the office, because it bypassed the traditional body-language biases that let one senior voice dominate.

Common mistakes

Running a video call like an in-person meeting

Relying on people to spontaneously jump in produces dead silence and domination by the loudest; the host must actively moderate from the screen.

Is it for you?

Best for

Anyone hosting recurring video or hybrid meetings who wants genuine participation and equity.

Not ideal for

Purely informal one-on-one calls where heavy facilitation structure would be overkill.

From the transcript

I like to say Zoom or video call hosts need to think like TV show host. A TV show host has always had to engage…

Erica Dhawan · 18:00

From the episode

Erica Dhawan: Digital Body Language, Effective Communication Strategies for the Digital Age

Erica Dhawan