Why Hiring Based on Resumes Is a Costly Mistake
Kim warns against hiring people just because they look great on paper. She shares how she repeatedly hired 'perfect-on-paper' candidates who failed. Instead, she now prioritizes reference checks and behavioral questions to uncover true fit and values alignment.
- Resume perfection doesn’t guarantee performance.
- Thorough reference checks are non-negotiable.
- Ask: 'What would your last manager want to change about you?'
- Hiring wrong costs millions in time, money, and morale.
“I picked a lot of bad people. The people that look perfect on paper... their resume looks great. They came from the right jobs. And…”